Dunkin' Donuts

Reviews about Dunkin' Donuts

• 2 / 5

  By Daniel Conley
  Lucky these donuts are delicious because the customer service was rather poor. Dont scoff at me for trying to order decaf. Not everyone runs on Dunkin.
  February 01, 2017
• 1 / 5

  By Jessica W
  I love Dunkin donuts, but the service here is horrendous. When I say service, I mean Lori/Laurie specifically (older, blonde hair-usually wears in a pony tail, works mostly mornings) I have been here 3 times. 2 of them Lori waited on me. She was awful in every sense of the word. She talked down to me, was rude, snippy, rolling her eyes, then as soon as I get my coffee to leave she starts talking about me. I'm at the Mobil counter and can hear every word shes saying. When I confronted her she said she wasn't talking about me (I mean when there's no one else in the store and she says "see, that's the girl I was telling you about...." clearly that's not about me) but then proceeds to threaten me and says "just you wait, I'm telling my manager you're harassing me, just you wait until she gets here, come back in an hour, you'll see!" I've been there 3 times in 4 months, and even though this location is more convienent for me I avoid it because of her nasty attitude. I guess because I like my coffee a certain way, that is harassment in her book. I work in customer service, and have always been management...If she worked with me She would of been fired a long time ago for treating anybody, let alone a customer. I have no clue what I did to deserve this nasty behavior, and to be bullied 1st thing in the morning before I even had my coffee.
  November 26, 2016